Post-Tour Customer Feedback Name * First Name Last Name Email 1. Overall Experience: * How would you rate your overall experience on the tour? Completely Satisfied Very Satisfied Somewhat Satisfied Slightly Satisfied Not Satisfied 2. Tour Guide Performance: * How knowledgeable and helpful was your tour guide? Excellent Good Average Poor Unacceptable Please provide any specific comments or suggestions for our tour guides: 3. Safety and Equipment: * How would you rate the safety measures and equipment provided during the tour? Excellent Good Average Poor Unacceptable Please comment on the condition and adequacy of the motorbikes and safety gear: 4. Itinerary Satisfaction: * How satisfied were you with the tour itinerary? Completely Satisfied Very Satisfied Somewhat Satisfied Slightly Satisfied Not Satisfied What did you enjoy most about the itinerary? Were there any parts of the itinerary that you did not enjoy? 5. Overall Value: * How would you rate the overall value of the tour for the price paid? Completely Satisfied Very Satisfied Somewhat Satisfied Slightly Satisfied Not Satisfied 6. Recommendations: * Would you recommend this tour to a friend or family member? Definitely Recommend Probably Recommend Might or Might Not Probably Not Recommend Definitely Not Recommend What could we do to make our tours recommendable if you chose 'No' or 'Maybe'? 7. Additional Feedback: Do you have any other suggestions or comments to help us improve our future tours? 8. Tour Reflections: Your Reviews & Testimonials 9. Permission to Use Feedback: * I agree that my feedback can be used for marketing purposes. Yes No Thank you for sharing your feedback! Your insights are invaluable in helping us enhance our tours and ensure that each experience is memorable. If you have any more thoughts or stories you’d like to share, feel free to reach out to us anytime. Stay connected for more adventures and updates from Third Culture Vietnam!
